It wouldn’t be RV life without a variety of maintenance issues and repairs! Life on the road can be tough on your equipment. From the constant bouncing and shaking as you drive down the road, to drastic changes in weather and elevation, to the extensive use from full-time living. You’ll hear many stories of repairs and maintenance issues, but I’ve always found it hard to find specific details.
Therefore, I will share with you a diary of all the warranty & repair work done on my Basecamp. This is meant to be a realistic insight into what can be encountered in terms of repairs. Anything listed below without a price next to it from July 2018 – June 2020 was covered under the Airstream warranty. I did not purchase an extended warranty for my unit, and the 2018 models came with only a 2 year warranty (most other years are 3).
Both new and used RVs alike will run into a variety of maintenance issues, and it is important to be prepared for these extra expenses and potential downtime. One reason I purchased brand new was due to the warranty.
In regards to time at the dealership, Airstream has always been great in regards to getting items fixed quickly, as I tell them I live full-time in the unit and need it back within a day or two. However, the one time I did not do this, they had my RV for over 6 weeks. I learned if I wanted the RV back in a decent amount of time, I just need to be sure to set this expectation up front.
Total Cost of Repairs: $0.00
Total Cost of Maintenance: $261.32
- Purchased my 2018 Airstream Basecamp brand new.
- No heat or hot water -required a complete replacement of the Truma Combi Eco Plus unit.
- Solar control panel stopped working – completely replaced
- Solar panels were no longer charging the batteries – found to be a loose connection from when the panel was replaced.
- Piece of exterior black trim was coming loose – applied additional 3M tape
- Sharp metal barb on bathroom door – was removed and sanded down
- Minor front window leak – gaps in the sealant were resealed
- Minor rear door leak – bulb seal was pinched, so it was flattened out and resealed.
- Missing rivet above passenger side window – replaced
- Passenger window screen coming loose – resealed and glued
- Missing screw in rear taillight – replaced
- Water pump continued to run when the water was off – replaced water pump
- Dealer also found a crack in the city water hookup and the shower valve, so both were replaced.
- Error code 45 on the Truma and it would not run. Turned out it had become unplugged in the bench. Plugged it back in and all worked fine.
- Found that when the new Truma was installed, one of the vent covers was not installed. Therefore, a large char mark was created on the floor inside the bench when the Truma was turned on. Called Airstream Factory and they sent over a new vent cover.
- New screen door as the bottom had come loose and ripped
- New glue for shower caddy as it fell off the wall
- Decals were peeling off the stovetop. Instead of gluing them down, Airstream replaced the entire stovetop under warranty.
- A couple of rivets from the top propane cover and come loose. Replaced.
- New bathroom ceiling fan, as prior one had stopped working.
- Welting (black seal) was coming loose on the front window guard and was hanging down. Reinstalled welting.
- Bathroom door was warped, so dealer used clamp and straight edge to straighten.
- Truma vent hose rubbed on the bench lid causing a crack. Replaced hose.
- Bottom net on the rear door completely stretched out. Replaced.
- Small plastic piece on the fridge was loose. Reinstalled
- Bottom shelf in the kitchen cabinet was pulling loose. Caulked opening.
- Aluminum interior panel by passenger side window was loose. Installed L bracket.
- Maintenance: Dealer repacked wheel bearings and inspected/adjusted brakes. Cleaned drums and hubs. Replaced the seals and applied anti seize: $223.76
Maintenance: Repainted the trailer wheel wells, a-frame, step and axle with Rust-Oleum Professional Oil-Based Black Interior/Exterior Industrial Enamel Paint (Semi-Gloss Black): $9.00
Maintenance: Used Mother’s Back-to-Black Plastic Restorer to clean and protect the Basecamp plastics (propane tank cover and lower trim): $6.48
- Maintenance: Cleaned the fresh water tank and lines with Camco TastePURE Spring Fresh Water System Cleaner system: $22.08
End of warranty. Ah!
Dealer I purchased from: Colonial Airstream in Lakewood, NJ
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